Overview
Are you experiencing some kind of issue with the site, check the issues below and follow the relevant steps for your tailored solution
- Course Management
- Learning Distribution
- User Management
- Reporting
- Appearance and Customisation
- Technical Information
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Archived Guides
- Site Basics & Quick Links
- Site Dashboard
- Navigation
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Quick Fixes
- Completion Issues
- Calendar Issues
- Course Not Showing as Complete
- Activity Not Showing As Complete
- Face to Face Issues
- Login Issues
- SCORM Issue
- Plugins Check - Solution
- Have the Activities Been Launched?
- Course Completion
- User Not Completed Activity - Solution
- Course Completion - Solution
- Contact the Helpdesk
- Quiz Not Showing as Complete - Solution
- Stuck in Preview Mode - Solution
- Result Not Recorded (Status Incomplete) - Solution
- Status of Most Recent Attempt
- SCORM Window Height - Solution
- Warning Player Alert
- Web Filtering
- Web Filtering - Solution
- Network Issue - Solution
- Timezone Check
- Change Timezone - Solution
- Office 365 Login
- Password Reset - Solution
- Other Error - Solution
- Helpful Features