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Admin only - CLC Helpdesk Floating Icon

Overview

The CLC Floating Icon will appear for Administrator user only on the Dashboard and provides a quick link to the CLC Helpdesk. This area allows Administrator users to search for solutions using our Solutions Pages or to raise a ticket to our Support Team to be investigated and resolved as soon as possible for any questions or technical issues you may be experiencing.


The Floating Icon

The Icon Block Using It
 The Icon you see on the left is linked to a specific "Block" that is added onto the Dashboard that sits invisible in the background and generates this particular floating Icon for Administrators only, the block is called "Freshdesk SSO" and can be removed or added at any point if you do not wish to use this particular link.
J
James is the author of this solution article.

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