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Changing the Welcome Email Message


When you create a new user as a site administrator either by "Adding new user" or "Bulk Upload" or if you are using an external CSV data sync, you are able to customise the default welcome email which provides the user with their password and instructions on how to access the platform. It is important to keep this information clear and concise so the recipient trusts the email and is able to find the information they require. 

  1. Site Administration
  2. General
  3. Language
  4. Language Customisation
Select your relevant language pack

Open language pack for editing.

Load language pack.

Find language string

Select "moodle.php" and type "newusernewpasswordtext" into the String identifier

Enter new string.

Enter new welcome message to be sent out with the new user password message, in the Local Customisation box.

Save Changes


Click "Continue".

You may use the following Placeholders: 

{$a->firstname}The First Name of the newly created user.
{$a->sitename}The Site Name of your LMS.
{$a->username}The Username for the newly created user.
{$a->newpassword}The Randomly generated password of the newly created user.
{$a->link}The URL Address of your LMS.
{$a->signoff}The Support Contact name for your LMS.

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